<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Prime Hour Tech Blog</title><description>Prime Hour Tech | Flat rate managed IT and cybersecurity for all of Utah&apos;s small businesses. Honest pricing, founders you can call</description><link>https://pht-website.vercel.app/</link><language>en-us</language><copyright>© {{year}} Prime Hour Tech. All rights reserved.</copyright><item><title>A 60-day path to SOC 2 readiness for service firms</title><link>https://pht-website.vercel.app/blog/60-day-soc2-readiness-service-firms/</link><guid isPermaLink="true">https://pht-website.vercel.app/blog/60-day-soc2-readiness-service-firms/</guid><description>Most service firms are further along than they think. Here&apos;s the 60-day sequence we run with clients to get from scattered controls to an auditor-ready evidence pack.</description><pubDate>Sun, 03 May 2026 00:00:00 GMT</pubDate><category>Compliance</category></item><item><title>Why your tickets sit unanswered (and what fixes it)</title><link>https://pht-website.vercel.app/blog/why-your-tickets-sit-unanswered/</link><guid isPermaLink="true">https://pht-website.vercel.app/blog/why-your-tickets-sit-unanswered/</guid><description>It usually isn&apos;t laziness or understaffing — it&apos;s a routing problem nobody is measuring. Here&apos;s the single metric we audit on every new client takeover and how to fix it in a week.</description><pubDate>Wed, 15 Apr 2026 00:00:00 GMT</pubDate><category>Practice</category></item></channel></rss>